Safety and Warranty

Can I trust your products for my baby?

Ensuring the Safety of Your Little One: Understanding Cherub Cheeks' Commitment to Baby-Safe Products
At Cherub Cheeks, we understand that your child's safety is paramount. That's why all our products are rigorously tested and certified to meet the highest safety standards. Here's how we guarantee your peace of mind:

1. Rigorous Testing:

All our products undergo extensive testing by independent laboratories to ensure they comply with all applicable safety regulations, including:

CPSIA (Consumer Product Safety Improvement Act): This act prohibits the use of harmful chemicals and materials in children's products.
ASTM (American Society for Testing and Materials): This organization sets rigorous standards for the safety and performance of various products, including children's toys and equipment.

2. Certified Materials:

We use only high-quality, certified materials that are free of harmful substances like BPA, lead, phthalates, and formaldehyde. We also carefully select materials that are gentle on your baby's delicate skin and easy to clean.

3. Transparency and Openness:

We believe in transparency and are committed to providing you with all the information you need to make informed choices about the products you buy for your child. You can find detailed information about the materials used in our products on our website and product packaging.

4. Commitment to Quality:

We are passionate about creating safe and enjoyable products for babies and toddlers. We are constantly innovating and improving our products to ensure they meet the highest standards of quality and safety.

Can I trust your products for my baby?

Our products are rigorously tested and certified to meet the highest international safety standards. We adhere to strict guidelines and our products have undergone CPSC and CPC testing to ensure sustainable sourcing practices and materials. This commitment to quality guarantees that you're receiving safe and environmentally friendly products for your little ones.

 

What should I do if I am not satisfied with the delivered items?

We want you to be happy!
If you're not completely satisfied with your Cherub Cheeks purchase, please know that we're here to help. We offer a hassle-free return policy to ensure your satisfaction.

Here's what you can do:

Visit our Returns & Exchanges page: This page provides detailed information on our return process, including eligibility criteria, timelines, and instructions.
Contact our customer support team: We're happy to answer any questions you may have and assist you with initiating your return.

Our goal is to ensure your experience with Cherub Cheeks is positive and enjoyable. Please don't hesitate to reach out for assistance!